File Upload Help:  Create, Submit, Search, Common Errors, Tech Support

  Create a Batch File:

  1. Open "Batch Upload (Excel)" page from the WebMVR Order menu.

  2. Choose Batch template.  Choose the appropriate report type from the dropdown list, e.g. VR, DL or CDLIS.  The file browser will be displayed with template hyperlink. The Template can be downloaded via excel format

  3. Double-click on the template link to view/open the Batch template.

  4. Enter required data.  Type order info directly into the appropriate cells, adding each order to the following row.  For questions about  template fields, refer to the Batch Upload Instructions.

  5. Save AND Close template.  Once completed, templates must be saved and closed in order to properly submit successfully.

  Submit the Batch File:

  1. Return to Batch Upload page in WebMVR.

  2. Select “Browse” to locate the file for upload. 

  3. Copy file location to From File field. 

  4. Click “Upload” button to submit the batch to WebMVR for processing.

  Search Batch File:

  1. Use "Search Batch" link from the Search menu to find recently submitted batch orders.

  2. Select Search criteria.  Search all reports returned within the past day up to 60 days, by date range, or by Batch ID number.

  3. Click “Search” to start search.  The system will return a list of relevant entries which may be viewed by selecting the View icon.

  Common Errors:

Unable to open Template.  Templates are downloaded in Zip files, which are opened by double-clicking on the zip file icon, then double-clicking on the Excel sheet. If you receive an error message when trying to open a zip file please call Tech Support.

Unable to submit Batch file.  If receiving an error message when trying to submit a Batch file, please check the following:

  • Verify that the file being uploaded is NOT open somewhere on your computer. Files must be saved and closed before the system will accept for upload.

  • Make sure that the Batch file only contains one (1) single Excel sheet.  Multiple sheets or workbooks will be rejected by the system.

  • Ensure that each required field within the Batch file is filled out properly.  Field descriptions and options may be found in the Batch Upload Instructions.

  • Check the Product column to ensure only (1) product type is listed. Batch files may only contain one (1) order type per Batch file; VR, DL, or CH. 

  • Verify that the Version column only shows "v2.0", and that the Type column only lists "AO".

Technical Support

For further assistance with this new feature, please contact our Technical Support dept at 800-766-6877 or email [email protected].